Privacy Policy

Last Updated: April 18, 2023

Welcome to Royal Mega Mart, the best international shopping solution (hereinafter referred to as “we,” “us,” “our,” or “Royal Mega Mart”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit or use our website, services, and products (collectively, the “Services”).

By using our Services, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree to this policy, please do not use our Services.

  1. Information We Collect

We collect personal information directly from you, from your interactions with our Services, and from third parties. The types of information we collect include:

a. Contact information: such as your name, address, email, and phone number. b. Account information: such as your username, password, and account preferences. c. Payment information: such as your credit card, debit card, or other payment details. d. Social media information: if you connect your social media accounts to our Services, we may collect your public profile information. e. Device and usage information: such as your IP address, browser type, operating system, and information about your interaction with our Services.

  1. How We Use Your Information

We use your personal information for the following purposes:

a. To provide, maintain, and improve our Services. b. To process and fulfill your orders, and to communicate with you about your account or transactions. c. To respond to your inquiries and provide customer support. d. To personalize your experience with our Services. e. To send you marketing communications and promotional offers, subject to your preferences. f. To detect, prevent, and address fraud, security, or technical issues.

  1. How We Share Your Information

We may share your personal information with:

a. Our affiliates and subsidiaries for the purposes described in this Privacy Policy. b. Third-party service providers who help us with our business operations, such as payment processing, shipping, and customer support. c. Social media platforms, when you choose to share content from our Services. d. Legal and regulatory authorities, when required by law, or to protect our rights or the rights of others.

  1. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

  1. Your Rights and Choices

You have certain rights and choices with respect to your personal information, including:

a. Access, correction, and deletion: You can access, update, or request deletion of your personal information through your account settings, or by contacting us. b. Opt-out of marketing communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the messages, or by adjusting your account preferences.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. Your continued use of our Services constitutes your acceptance of the updated Privacy Policy.

Cookies

By using our Services, you agree to the use of cookies in accordance with this Cookie Policy. If you do not agree with this policy, please disable the cookies in your browser settings.

  1. What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to improve the performance, functionality, and user experience of websites, as well as to provide information to the website owners.

  1. Types of Cookies We Use

We use the following types of cookies:

a. Essential cookies: These cookies are necessary for the proper functioning of our Services and cannot be switched off in our systems. They include, for example, cookies that enable you to log into secure areas of our website or to use the shopping cart.

b. Performance cookies: These cookies help us understand how visitors interact with our Services, by collecting and reporting information anonymously. They allow us to count visits, traffic sources, and to see which pages are most popular.

c. Functionality cookies: These cookies enable our Services to provide enhanced features and personalization, such as remembering your preferences or language settings.

d. Advertising cookies: These cookies are used to show you relevant advertisements on our website and on other sites that you visit. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

  1. Third-Party Cookies

We may use third-party cookies from partners, such as Google Analytics, Facebook, or Twitter, to help us analyze user behavior, measure the performance of our Services, or deliver personalized content and advertisements.

  1. Managing Cookies

You can manage your cookie preferences through your web browser settings. Most browsers allow you to block, delete, or disable cookies, as well as to receive a warning before a cookie is stored on your device. Please note that if you choose to disable cookies, some features and functionalities of our Services may not work properly or may become unavailable.

  1. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on our website and updating the “Last Updated” date. Your continued use of our Services constitutes your acceptance of the updated Cookie Policy.

Terms of Use:

  1. Acceptance of Terms: By accessing and using the website, you agree to be bound by the terms of use.
  2. User Conduct: You agree not to use the website for any unlawful or prohibited purpose, including but not limited to, impersonating another person or entity, transmitting any material that contains viruses or harmful code, or engaging in any activity that disrupts or interferes with the website.
  3. Product Information: The website provides information about products and services, including prices, descriptions, and images. While we strive to ensure the accuracy of this information, we do not guarantee that it is always up-to-date or error-free.
  4. Payment and Delivery: Payment for products and services will be processed through the website. Delivery of products will be made to the address provided by the user during the checkout process.
  5. Returns and Refunds: If you are not satisfied with a product, you may be able to return it for a refund or exchange, subject to certain conditions and restrictions.
  6. Intellectual Property: The website and its contents, including but not limited to, text, images, and logos, are protected by copyright and other intellectual property laws. You may not use or reproduce any of the content without our prior written consent.
  7. Links to Third-Party Sites: The website may contain links to third-party websites. We are not responsible for the content or privacy policies of these websites.
  8. Disclaimer of Warranties: The website is provided on an “as is” basis, and we make no warranties or representations of any kind, express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.
  9. Limitation of Liability: We will not be liable for any damages of any kind arising out of or in connection with the use of the website, including but not limited to, direct, indirect, incidental, punitive, and consequential damages.
  10. Indemnification: You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the website.
  11. Governing Law: These terms of use are governed by the laws of the jurisdiction in which the website is based.
  12. Modifications: We reserve the right to modify these terms of use at any time without prior notice. Your continued use of the website after any such modifications will constitute your acceptance of the new terms.
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